Shipping Policy

Shipping Options and speed

Most orders are delivered within 1-5 business days. 

Shipments from Southern California:

OVERNIGHT orders placed before 1 PM PST (4 PM EST) from Monday to Friday will ship out the same day via UPS/USPS.  If order is being shipped out on a Friday, "next business day" is Monday (not Saturday).  

All orders including standard and free shipping will ship out same day on next business day depending on time order is placed and the volume of orders that day.  All express orders placed on Friday after 1PM PST, Saturday, and Sunday will ship out on following Monday.  If Monday is a national holiday, orders will ship out on Tuesday. 

Free standard shipping normally takes 1-5 business days arrive (Monday through Saturday, excluding holidays).

We will be closed on all US Holidays.

Shipments from EU & UK:

All shipping estimates are calculated Monday through Friday, and packages will ship the next business day.  We have no authority over or control over shipping carriers. Customs' processing times for each and every parcel they receive are beyond our control or legal jurisdiction. What is allowed through customs and what is not is at the control of US Customs and the FDA. If a product is about to be refilled, there can be brief delays.

Any cancellation requests seen before shipping goes out will be honored, but they cannot be guaranteed.

Upgrading Shipping options

When a shipping option is chosen at checkout, we will use that option, or upgrade to a faster option if we can at no additional charge. 

If after placing your order, you would like to upgrade your shipping, please email us as soon as possible with your order number and if possible, we will accommodate by sending a separate invoice for the upgraded shipping cost.

UPS - Business days are Monday-Friday

USPS - Business days are Monday-Saturday